Shift from a keyword-based approach to natural and rich conversations. Use natural language processing (NLP) to identify customer intent and enable effortless experiences.
Progress from point-and-click interfaces to AI-powered chatbots. Deliver exceptional customer self- service across multiple channels using conversational AI.
Avoid dead ends and frustrating customer experiences. Seamlessly transition from chatbots to live agents for handling complex issues. We offer pre-built integrations with IMIchat, NICE InContact, Cisco Finesse and other systems.