Multichannel-Messaging-API

One API. Multiple Channels. Intelligent Fallback.

Integrate in minutes with our multi-channel API and send notifications over SMS, push, voice, messaging apps, and more. Start using new customer communication channels with minimal changes to your backend systems.

Messenger
SMS
Twitter
Push
Notifications
Browser
Notifications
RCS
Email
WeChat
Voice
In-app
Messaging
Apple Business Chat
WhatsApp

Interact with your customers across digital communication channels

Integrate via REST API in 5 minutes or less

Our single flexible REST interface provides a customizable integration approach to send notifications to customers on any channel.

Check out our Developer center to discover tutorials and API documentation

curl -X POST \
  https://api.imiconnect.io/resources/v1/messaging \
  -H 'cache-control: no-cache' \
  -H 'content-type: application/json' \
  -H 'key: 717ed470-a10a-11e6-b630-005056ad2b62' \
  -H 'postman-token: 5c83d2cb-29be-9fe5-a8c3-fc2160ff826e' \
  -d '{
  "correlationid": "cid",
  "deliverychannel": "fb",
  "message": {
    "template": "8"
  },
  "channels": {
    "OTT-Messaging": {
      "fb": {
        "text": "Hello customer!"
      }
    }
  },
  "destination": [
    {
      "psid": [
        "10208316415121362"
      ]
    }
  ]
}'

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Explore how IMIconnect can help you transform your digital customer experience quickly and easily

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Message Routing

Send messages to customers based on their channel presence and preference. Fallback to a different channel if the message is not delivered

Webhooks Access

Receive sent, delivered, read and failure receipts for all your outbound messages. Incoming messages can be forwarded to your server

Reporting and Data Export

You choose what to do with your data. We provide a host of reporting capabilities on the platform with options to export all raw transactional data

Powerful features to simplify your customer communications

Intelligent Routing

Notify customers on their preferred channel and device. Through a combination of user profiling and device presence fall-back to a different channel if the user cannot be reached on the primary channel of their choice.

Message Broadcast

Send notifications to millions of users using a single API request. Categorise users in segments and topics to deliver more personalized alerts

Channel Capabilities

One Messaging API to send rich media templates on Facebook, or a flash SMS. New channels and channel specific features are added regularly.

Compliance

We handle user unsubscribes and STOP messages so that there is no additional cost for you in handling user opt-outs

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