Pricing

Simple, flexible pricing to meet your needs

Trial

Explore IMIconnect and learn how it can help you transform your customer experience through end-to-end automation

Free – 30 days
  • 500 flow executions
  • All channels. Usage limits apply.
  • Limited pre-built integrations
  • Unlimited self-service addition of new integrations [REST, SOAP]
  • Up to 3 users
  • Community support and knowledge base
  • One month data retention policy

Starter

Select this plan if you have limited needs, and want to start small and scale as your communications volumes increase

£199 per month

  • 5000 flow executions. Additional flow executions to cost £0.09/flow
  • All channels. Channel usage charged separately. See pricing below.
  • Limited pre-built integrations
  • Unlimited self-service addition of new integrations [REST, SOAP]
  • Up to 10 users
  • E-mail support, community support and knowledge base
  • Operations support via ticketing
  • One month data retention policy

Enterprise

Looking for advanced features, high-performance and scalable infrastructure? We can share a customized plan to suit your unique requirements

Contact sales to get the pricing details
  • Contact sales for details
  • All channels. Channel usage charged separately.
  • All pre-built integrations
  • Starter + Advanced integrations
  • Unlimited users along with role based access control
  • Custom TPS to support high transaction volume
  • Additional product support via live chat and phone
  • Operations support via ticketing
  • Option for private cloud hosting (EU)
  • Dedicated account manager available
  • Utility apps: event scheduler, email composer, business calendar and more
  • Consulting and implementation services available
  • Custom data retention policy based on requirements

Trial Restrictions

  • IMIconnect Trial Pack includes 500 units of free channel usage
  • Units refer to number of outbound messages on SMS, minutes of outbound calling for voice, monthly addressable devices for push and in-app messaging, number of emails sent, and monthly active users for messaging aps like Facebook Messenger, Twitter and WeChat.
  • Additional usage will be charged as per the Starter Pack channel pricing

Channel usage and storage pricing

Messaging Apps

£10 per 1000 Monthly Active Users (MAUs) on each messaging app
Messaging apps include Facebook Messenger, Twitter Direct Messaging, and WeChat.

Push and In-App Messaging

Push £25 per 5000 Monthly Addressable Devices (MADs)
Push + In-App messaging £50 per 5000 Monthly Addressable Devices (MADs)
  • In-app messaging channel include a storage allowance of up to 1 GB per month. Additional file storage is charged @ £5 per GB

Note: Up to 500 MAUs/MADs aggregate across messaging apps, push, and in-app messaging are included in the Starter pack.

SMS

We offer global coverage for outbound SMS and voice, and inbound coverage in 85+ countries. Average SMS and voice prices for UK are mentioned below. Please contact us to get pricing for other countries.

Average Outbound SMS charges in UK: £0.030 per SMS

Tariff on short code/phone number/keyword would apply as follows:

Asset Fee
Dedicated 5-digit short code £1000 One time set-up and configuration
£750 Monthly rental
Keyword on shared 5-digit short code £50 One time setup and configuration
£50 Monthly rental
Dedicated virtual mobile number Available within the product while purchasing the number

Short codes can be rented for a minimum of 3 months with an advance termination notice of 90 days. There is a 3-6 week lead time for purchasing a standard short code and 4-8 week lead time for purchasing a free-to-end-user (FTEU) short code.

Voice

Average outbound dialing to UK mobile numbers £0.03/minute
Average outbound dialing to UK landline numbers £0.01/minute
Inbound calling Available within the product while purchasing the number

In addition to call charges, rental on phone number(s) would apply as follows:

  • Pricing for ‘Dedicated Virtual Numbers’ is shown within the product while making the purchase
  • Dedicated Geographic Number and/or Dedicated SIP Channels are available on request. Please contact us for pricing.
  • Media storage e.g. voice files (including call recording) is limited to 1 GB per month. Additional file storage is charged @ £5 per GB

Email

65p per 1000 emails.

Dedicated IPs are available in Enterprise tier. Please contact us for pricing.

Database Storage

Database storage is limited to 1 GB per month as part of the Starter pack. Additional storage is charged @ £5 per GB

Channel and Storage Pricing

The below channel pricing is applicable for IMIconnect Starter Tier. Please contact us for higher volumes.

  • SMS
  • Voice
  • Messaging Apps
  • Push & In-App
  • Email
  • Database storage
    • UK
    • US
    • Other
    • Virtual Mobile

      Setup
      FREE
      Monthly rental
      £10
      Send message
      £0.0300
      per message
      Receive message
      FREE

      Shortcode

      Setup
      £1,000
      Monthly rental
      £750
      Send message
      £0.0300
      per message
      Receive message
      FREE
    • Virtual Mobile

      Setup
      FREE
      Monthly rental
      $10
      Send message
      $0.01
      per message
      Receive message
      $0.01
      per message

      Shortcode

      Setup
      $1500
      Monthly rental
      $500
      Send message
      $0.01
      per message
      Receive message
      $0.005
      per message

      Toll Free

      Setup
      FREE
      Monthly rental
      $2
      Send message
      $0.01
      per message
      Receive message
      $0.01
      per message
    • Leverage our carried-grade network to send SMS in 200+ countries and receive SMS in 85+ countries. Get in touch for more information.
    • Shortcodes can be rented for a minimum of 3 months with an advance termination notice of 90 days.
  • UK

    Inbound
    €0.0045
    Outbound -Landline
    €0.012
    Outbound – Mobile
    €0.024

    USA

    Inbound
    €0.0045
    Outbound -Landline
    €0.0127
    Outbound – Mobile
    €0.0127

    Other

    Leverage our carried-grade network to make calls in 200+ countries and receive calls in 85+ countries. Get in touch for more information.

    Prices are per minitue

    Contact us to get more details

  • Facebook Messenger, Twitter DM & WeChat

    £10 per 1000 Monthly Active Users on each messaging app

    Contact us to get more details

  • Push

    £25 per 5000
    Monthly Addressable Devices

    Push & In-App messaging

    £50 per 5000
    Monthly Addressable Devices

    In-app messaging channel include a storage allowance of up to 1 GB per month. Additional file storage is charged @ £5 per GB

    Up to 500 MAUs/MADs aggregate across messaging apps, push, and in-app messaging are included in the Starter pack.

    Contact us to get more details

  • 65p per 1000 emails

    Dedicated IPs are available on demand. Get in touch for pricing details.

    Contact us to get more details

  • Database storage is limited to 1 GB per month as part of the Starter pack. Additional storage is charged @ £5 per GB

    Contact us to get more details

Leading businesses are transforming their customer experience and unlocking revenue opportunities with IMIconnect