Pricing

Simple, flexible pricing to meet your needs

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Trial

Explore IMIconnect and learn how it can help you transform your customer experience through end-to-end automation

Free – 30 days
  • 500 flow executions
  • All channels. Usage limits apply.
  • Limited pre-built integrations
  • Unlimited self-service addition of new integrations [REST, SOAP]
  • Up to 3 users
  • Throughput: 1 TPS
  • Community support and knowledge base
  • One month data retention policy

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Starter

Select this plan if you have limited needs, and want to start small and scale as your communications volumes increase

£199 per month

  • 5000 flow executions. Additional flow executions to cost £0.09/flow
  • All channels. Channel usage charged separately.
  • Limited pre-built integrations
  • Unlimited self-service addition of new integrations [REST, SOAP]
  • Up to 10 users
  • Throughput: 3 TPS
  • E-mail support, community support and knowledge base
  • Operations support via ticketing
  • One month data retention policy
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Enterprise

Looking for advanced features, high-performance and scalable infrastructure? We can share a customized plan to suit your unique requirements

Contact sales to get the pricing details
  • Contact sales for details
  • All channels. Channel usage charged separately.
  • All pre-built integrations
  • Starter + Advanced integrations
  • Unlimited users along with role based access control
  • Custom to support high transaction volume
  • Additional product support via live chat and phone
  • Operations support via ticketing
  • Option for private cloud hosting (EU)
  • Shared account manager
  • Dedicated account manager available
  • Utility apps: event scheduler, email composer, business calendar and more
  • Consulting and implementation services available
  • Custom data retention policy based on requirements

IMIconnect is also available in a ‘gateway’ mode for high volume messaging API requirements.
Please get in touch with us for more information.

Powering customer journey automation for top companies

Leading businesses are transforming their customer experience and unlocking revenue opportunities with IMIconnect

Trial Restrictions

  • IMIconnect Trial Pack includes 500 units of free channel usage
  • Units refer to number of outbound messages on SMS, minutes of outbound calling for voice, monthly addressable devices for push and in-app messaging, number of emails sent, and monthly active users for messaging aps like Facebook Messenger, Twitter and WeChat.
  • Additional usage will be charged as per the Starter Pack channel pricing

Channel usage and storage pricing

Messaging Apps

£10 per 1000 Monthly Active Users (MAUs) on each messaging app
Messaging apps include Facebook Messenger, Twitter Direct Messaging, and WeChat.

Push and In-App Messaging

Push £25 per 5000 Monthly Addressable Devices (MADs)
Push + In-App messaging £50 per 5000 Monthly Addressable Devices (MADs)
  • In-app messaging channel include a storage allowance of up to 1 GB per month. Additional file storage is charged @ £5 per GB

Note: Up to 500 MAUs/MADs aggregate across messaging apps, push, and in-app messaging are included in the Starter pack.

SMS

We offer global coverage for outbound SMS and voice, and inbound coverage in 85+ countries. Average SMS and voice prices for UK are mentioned below. Please contact us to get pricing for other countries.

Average Outbound SMS charges in UK: £0.030 per SMS

Tariff on short code/phone number/keyword would apply as follows:

Asset Fee
Dedicated 5-digit short code £1000 One time set-up and configuration
£750 Monthly rental
Keyword on shared 5-digit short code £50 One time setup and configuration
£50 Monthly rental
Dedicated virtual mobile number Available within the product while purchasing the number

Short codes can be rented for a minimum of 3 months with an advance termination notice of 90 days. There is a 3-6 week lead time for purchasing a standard short code and 4-8 week lead time for purchasing a free-to-end-user (FTEU) short code.

Voice

Average outbound dialing to UK mobile numbers £0.03/minute
Average outbound dialing to UK landline numbers £0.01/minute
Inbound calling Available within the product while purchasing the number

In addition to call charges, rental on phone number(s) would apply as follows:

  • Pricing for ‘Dedicated Virtual Numbers’ is shown within the product while making the purchase
  • Dedicated Geographic Number and/or Dedicated SIP Channels are available on request. Please contact us for pricing.
  • Media storage e.g. voice files (including call recording) is limited to 1 GB per month. Additional file storage is charged @ £5 per GB

Email

£1 per 1000 emails.

Dedicated IPs are available in Enterprise tier. Please contact us for pricing.

Database Storage

Database storage is limited to 1 GB per month as part of the Starter pack. Additional storage is charged @ £5 per GB