Email

Email

Send emails for transaction alerts, confirmations, notifications, reminders and support communications. Open up a reply path for enabling interactive journeys. Track opens and clicks, handle bounces and unsubscribes, and programmatically switch to other channels when required.

Leading businesses are transforming their customer experience and unlocking revenue opportunities with IMIconnect

High deliverability, low latency and high throughput Email Service for all customer communications needs

High Deliverability

Built upon Amazon SES that offers integrated content filtering and reputation monitoring to ensure that your messages reach your customers’ inboxes.

Dedicated IPs

Send your emails through a dedicated IP that you own. Monitor and manage IP reputation to ensure your emails aren’t perceived as spam

High Volume Emailing

Scalable infrastructure with active monitoring and management of unsubscribes, bounces, and complaints to support high volume email messaging

Email Composer

Create and manage rich email templates using our drag-and-drop email composer and use them across customer communications flows

DKIM Set-up

Detect and prevent email spoofing and phishing attacks by leveraging Domain Keys Identified Mail (DKIM) based email authentication

Reporting & Dashboards

Comprehensive reporting on email opens and click through rates. In addition, get granular reporting on unsubscribes and customer complaints

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An Email notification workflow that falls back to SMS built on IMIconnect

Add email communication to your multi-channel customer journeys

Your email communications do not need to be configured on a separate platform. Our visual flow builder enables email along with other channels allowing you to build multichannel customer journeys with intelligent routing.

Sign up for your trial account today and start building flows instantly.

Simplified Service Management

Security & Compliance

Secure handling of customer data with robust encryption. We are ISO 27001 certified and compliant with UK & EU data protection regulations.

Reporting & Dashboards

Detailed, real-time reporting of messaging volumes, delivery rates, API requests, etc. at the service level and at an individual channel level.

Role based Access Control

Role based access control to restrict access to live services, flows, numbers, and apps to avoid accidental changes and disruptions

Faster Debugging

Quickly identify and troubleshoot issues with detailed logs, integrated debugging interface, and automated downtime alerts

Collaborative Development

Easily organise users under groups and teams when working on large cross-functional projects to delimit access to critical resources & enhance security

Support & Uptime

Enterprise grade support with access to developer community and live chat with product experts. Hosted on AWS with 99.95% uptime guarantee.