Send emails for transaction alerts, confirmations, notifications, reminders and support communications. Open up a reply path for enabling interactive journeys. Track opens and clicks, handle bounces and unsubscribes, and programmatically switch to other channels when required.
Leading businesses are transforming their customer experience and unlocking revenue opportunities with IMIconnect
High deliverability, low latency and high throughput Email Service for all customer communications needs
Built upon Amazon SES that offers integrated content filtering and reputation monitoring to ensure that your messages reach your customers’ inboxes.
Send your emails through a dedicated IP that you own. Monitor and manage IP reputation to ensure your emails aren’t perceived as spam
High Volume Emailing
Scalable infrastructure with active monitoring and management of unsubscribes, bounces, and complaints to support high volume email messaging
Create and manage rich email templates using our drag-and-drop email composer and use them across customer communications flows
Detect and prevent email spoofing and phishing attacks by leveraging Domain Keys Identified Mail (DKIM) based email authentication
Reporting & Dashboards
Comprehensive reporting on email opens and click through rates. In addition, get granular reporting on unsubscribes and customer complaints
An Email notification workflow that falls back to SMS built on IMIconnect
Add email communication to your multi-channel customer journeys
Your email communications do not need to be configured on a separate platform. Our visual flow builder enables email along with other channels allowing you to build multichannel customer journeys with intelligent routing.
Simplified Service Management
Security & Compliance
Secure handling of customer data with robust encryption. We are ISO 27001 certified and compliant with UK & EU data protection regulations.
Reporting & Dashboards
Detailed, real-time reporting of messaging volumes, delivery rates, API requests, etc. at the service level and at an individual channel level.
Role based Access Control
Role based access control to restrict access to live services, flows, numbers, and apps to avoid accidental changes and disruptions
Quickly identify and troubleshoot issues with detailed logs, integrated debugging interface, and automated downtime alerts
Easily organise users under groups and teams when working on large cross-functional projects to delimit access to critical resources & enhance security
Support & Uptime
Enterprise grade support with access to developer community and live chat with product experts. Hosted on AWS with 99.95% uptime guarantee.