Banking

Secure and friction-free banking experiences across customer touchpoints

Send transaction alerts on customers’ preferred communication channels. Convert one-way notifications to actionable customer journeys.
Build and deploy fraud detection workflows. Enable customer self-service over Facebook Messenger. And more.

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Fraud Detection

Uncover potential fraud attempts through SIM swap detection, and geo-location checks. Leverage real-time, multi-channel, interactive notifications to alert customers and validate suspected transactions.

Self-service on Messaging Apps

Empower customers to access their accounts and banking services on messaging apps such as Facebook Messenger. Leverage rich messaging templates, scrollable carousels, quick replies, etc. to deliver seamless experiences.

Frictionless Customer Journeys

Turn routine one-way communication into actionable interactions that delight customers. Examples include, interactive direct debit reminders or credit limit alerts that allow customers to request changes simply by replying from their message inbox.

How It Works

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Powerful features to transform your digital customer experience

Secure Banking Across Channels

Embed customer ID&V mechanism into communication flows across channels without disrupting the customer experience.

Intelligent Communications

Make external API calls to dynamically fetch customers’ credit score and access their transaction history. Branch your flows based on conditional logic and trigger real-time contextual communications.

Elastic Scalability

Deploy your customer communication flows in our high performance run-time environment in a single click. Our elastic cloud infrastructure ensures high availability of your banking services even when the transactions volume rise.